We have installed a high isolation treatment room, and routinely use this for all in-person counselling sessions. Clients and therapists occupy separate rooms, separated by a solid plexiglass wall.
Both therapist and client rooms have separate air supply and exhaust vents, and full-duplex intercoms.
Our HVAC system has been equipped with an electronic air filter and a high-output UVC sterilizer. Constant air circulation is provided to all rooms.
Client room (including floor and window, chair, and all touch points) and washroom are thoroughly cleaned with antiviral products before each use.
Clients are asked to wear a mask to/from sessions, but no mask is required when in the client room during sessions.
Red floor markings have been installed with 2 meter spacing.
Hand sterilizer is available.
Clients are emailed and complete a COVID self-check form before each session. Clients who have COVID-related symptoms are offered video counselling treatment.
Video counselling sessions are available for clients who would prefer this option to in-person treatment.
