COVID safety precautions at White Bear Wellness

  • We have installed a high isolation treatment room, and routinely use this for all in-person counselling sessions.  Clients and therapists occupy separate rooms, separated by a solid plexiglass wall.
  • Both therapist and client rooms have separate air supply and exhaust vents, and full-duplex intercoms.
  • Our HVAC system has been equipped with an electronic air filter and a high-output UVC sterilizer.  Constant air circulation is provided to all rooms.
  • Client room (including floor and window, chair, and all touch points) and washroom are thoroughly cleaned with antiviral products before each use.
  • Clients are asked to wear a mask to/from sessions, but no mask is required when in the client room during sessions.
  • Red floor markings have been installed with 2 meter spacing.
  • Hand sterilizer is available.
  • Clients are emailed and complete a COVID self-check form before each session.  Clients who have COVID-related symptoms are offered video counselling treatment.
  • Video counselling sessions are available for clients who would prefer this option to in-person treatment.